Why MAFE Computer Services

We manage your IT so you can get ahead

An interruption in server access, a loss of important data, even a poorly managed spam filter, costs small businesses time and money. Outsourcing technology management to IT professionals like MAFE Computer Services insures against this lost productivity, at a price you can afford.

Our consultants take the time to understand the unique goals and IT needs of your business.

We’ll walk you through our managed IT service options to help you select a plan that covers your needs-within your budget.

Our experts will train your staff on new technologies and then continue to provide off-site management as your partner in success.

Think of MAFE Computer Services as your business’s personal IT department. We pride ourselves in fostering long-term relationships with our clients, working closely with you ensure that your company has the tools for success and the support to keep them operating smoothly.

With our recommended support and maintenance contracts, we don’t simply respond to problems – we proactively maintain your network to prevent problems from occurring. When we can foresee potential problems and plan for a scalable environment – and you can rely on a trusted partner in managing your network – our services prove invaluable.

Save valuable time: Having us as your “go-to” resource for all things technical frees up your time for more important tasks.
Never go without IT support again: We are your one-stop-shop for all things IT.
Maximize efficiency on the road: We offer both on site and remote support.
Benefit from proactive IT management: We make sure technology keeps your business moving forward.
Save valuable time: Having us as your “go-to” resource for all things technical frees up your time for more important tasks.
Never go without IT support again: We are your one-stop-shop for all things IT.

Maximize efficiency on the road: We offer both on site and remote support.
Benefit from proactive IT management: We make sure technology keeps your business moving forward.
Save valuable time: Having us as your “go-to” resource for all things technical frees up your time for more important tasks.
Never go without IT support again: We are your one-stop-shop for all things IT.
Maximize efficiency on the road: We offer both on site and remote support.
Benefit from proactive IT management: We make sure technology keeps your business moving forward.

7 Things We Do Better

We challenge you to find another computer consulting firm in the Rio Grande Valley area that would dare to make these promises.

100% Unconditional Satisfaction.

You deserve complete satisfaction with our products and services. We will do our best to make you happy. No hassles, no problems.

We’ll Respond Within 60-Minutes or Less.

When you call us with a computer problem, we guarantee that your phone call will be either answered immediately or after you provide us with your contact information an a call back number on our support line, returned within 60 minutes or less by someone who can either help to get your problem resolved, or to schedule someone who can.

Accurate Billing.

Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you’re paying for.

No Geek Speak.

You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel you are talking with someone from a different planet because you don’t understand their “geek speak”.

All Projects Completed on Time and On Budget.

When you hire us to complete a project, we won’t nickel and dime you with “unforeseen” or “unexpected” charges. Some incompetent or unethical technicians will do this because they haven’t properly researched and planned the project, OR they use it as a way to extract more money from you. Either way, we don’t feel that is correct or ethical. That’s why we guarantee all projects to be done ON TIME with no excuses.

Lightning-Fast Repairs.

You should not have to wait around for days to have your computer repaired. We understand how important your computer is for you productivity — that is why we offer our remote support services. Thanks to this service, we can securely access your computer via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we will schedule a technician to come onsite to offer support.

No Unpleasant or Unexpected Surprises.

When we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.

Partners & Certifications

We have used MAFE Computer Services for the past several years and have never been disappointed with the level of service and professionalism. Our system was always fixed right the first time. MAFE maintains the most comprehensive knowledge base for software, hardware and security of any IT professional we have used in the past. MAFE brings its very best to solve every issue that our systems have had. Eladio Martinez’ MAFE, has brought a level of IT service to our small business that is unheard of in the Rio Grande Valley.

Jonathan Bevil, CET Services, LLC

I came to MAFE Computer Services having left another provider of IT managed services. I am greatly impressed with the high quality service; Eladio is very knowledgeable, professional and understood my needs. I have not had an issue that was not treated with a sense of urgency and resolved in anything less than a timely fashion. MAFE Computer Services came highly recommend to me, I can highly recommend them to you.

Dan Salazar, SIGL, LLC

We were searching for a new IT Consulting Company to replace our current provider who was not performing to our standards back in 2010. After calling around and interviewing IT Consultants in our area we decided to switch to MAFE Computer Services. They were highly recommended by their current clients and very professional in our review process. Needless to say, its 2015 and we are very happy to say that MAFE Computer Services is still our sole IT Consultant. To prove that statement, we just recently required a very detailed and large migration from our Linux Servers to Microsoft Windows Server 2012 R2 and Exchange 2013. Eladio just knocked it out of the park by completing our migration in one weekend without interrupting our daily operations. It was critical to complete the migration in timely manner and they delivered. Thanks again MAFE Computer Services for your unmatched service and support in IT Consulting Services.

Mike Weldy, MCP, Inc

MAFE Computer Services has proven to be a reliable technology partner for us. They not only provide immediate help with there remote support services at critical times, but Eladio also help with IT planning for the future and at a reasonable price too.